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Christmas & New Year Opening Hours

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We will close for the Christmas & New Year holiday period at noon on Friday 21st December, reopening at 8.30am on Monday 7th January.

All enquiries will be dealt with on our return, however if you have an emergency then you can call us on 01349 800999.                                                          

We do hope you’ll have no issues with your property over the festive period, however if you do have any problems the following incidents would be classified as emergencies and therefore will be attended to as soon as we can arrange the call out of the specific trades.

Water Escape  

Security issues where doors won’t lock or escape routes won’t open

Drainage backing up into the house

Faults to the heating & hot water system

Total loss of power to the house

If you smell gas or think there’s gas leak

Open all doors and windows to ventilate the property
Do not turn on / off any electrical switches
Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition
Turn off the gas at the emergency control valve by the gas meter

Call the National Gas Emergency Number 0800 111 999

If your appliances develop a fault and you are still within your two year warranty period then please call Highland Appliances on 01463 791822, remember to consult the troubleshooting guide in your user manual before you call to avoid potential callout charges.   

On behalf of everyone at Pat Munro Homes, we wish you all a very merry Christmas and a happy new year!

Contact Information

Averon House, 3 Dail Nan Rocas, Teaninich Industrial Estate, Alness
IV17 0PH Scotland

T: 01349 800019

F: 01349 882019


Pat Munro Homes are covered by the NHBC Buildmark Guarantee Homes for Scotland - home building industry in Scotland Consumer Code for Home Builders Premier Guarantee

Pat Munro Homes are a specialist provider of bespoke homes in the Highlands of Scotland.

Clients can choose from a wide range of house styles which suit almost all budgets, and can be tailored to meet individual customer requirements.

Alternatively you can commission a uniquely designed home within any of our available developments. We provide new homes Alness, and new homes Dornoch through our developments within these communities.

Pat Munro (Alness) Limited Company Number SC033294