Christmas & New Year Opening Hours and Emergency Contacts
All enquiries will be dealt with on our return, however if you have an emergency and you are still within your warranty period then you can call us on 01349 800999.
We do hope you’ll have no issues with your property over the festive period, however if you do have any problems the following incidents would be classified as emergencies and therefore will be attended to as soon as we can arrange the call out of the specific trades.
Security issues where doors won’t lock or escape routes won’t open
Drainage backing up into the house
Faults to the heating & hot water system
Total loss of power to the house
If you smell gas or think there’s gas leak
Open all doors and windows to ventilate the property
Do not turn on / off any electrical switches
Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition
Turn off the gas at the emergency control valve by the gas meter
Call the National Gas Emergency Number 0800 111 999
If your appliances develop a fault and you are still within your two year warranty period then please call Highland Appliances on 01463 791822, remember to consult the troubleshooting guide in your user manual before you call to avoid potential callout charges.